Question:
I have a Rheem air conditioner that was installed in 1999. This unit
will not hold its freon charge.
The contractor has recharged this unit at least six times, replaced the
charging valve at the compressor unit, replaced the A-Coil, and leak
tested the unit..
The A-Coil was replaced on April 18, 2002. Yesterday, I turned the air
conditioning on for the first time since then. It has lost its charge
again!
The contractor has not charged for his activities, but I am beginning to
doubt he can resolve this problem.
Are there better tests for leaks then the handheld units the contractor
uses?
At what time should I go directly to the manufacturer?
Answer:
call your installer and tell him you would like to speak
to the Area Rep. of the Supplier of the Rheem equipment and have him look at
it. He has the power to replace the whole unit inside and out if they don't
find the problem. You can be very nice about it for this is not a bad thing
to call in the company on such as this. The installer should not think bad
about this for you having this much hell over a leak. I have been there on
Rheem rep. looking at a job before and it is not all that bad of a thing to
have a installer involved. I and my brother was involved on the Rheem
package unit that we had change the compressor 6 times in less than a year.
The Rheem Rep. watched use change 4 of them. When the 6th compressor burnt
up they / Rheem replaced the whole unit and sent it back to look at by
Rheem. After the second compressor change Rheem started paying the labor
bill .
Start the ball rolling by get the Rheem Rep. from the warehouse to look and
see the problem.
